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Customer Centricity: Digital Experience and Transformation Masterclass

Join us on October 21st as Tinext, along with our partners at Liferay, explore how the continuous evolution of digital technology is reshaping unique, customer-centric strategies.

DATE
 21 October / 09.00
LOCATION
 The H Hotel – Dubai
Event Registration

Agenda

Customer Centricity Masterclass Speakers

09.00 - 10.00

Welcome and registration

10.00 - 10.25

Musfique Ahmed

Digital and Disruptive Technology Leader – EY

10.25 - 10.50

Davide Guzzetti

Managing Director – Tinext Middle East

10.50 - 11.15

Marco Leo

Software Architect, Commerce Team Lead – Liferay

11.15 - 11.45

Coffee Break

11.45 - 12.10

Marco Leo

Software Architect, Commerce Team Lead – Liferay

12.10 - 12.35

Emma Deane

VP, Commerce – DNATA

Panel Session: Leveraging Technology for 1-to-1 Customer Engagement

Sameh Awad

Senior Manager, IT Infrastructure – Abu Dhabi Airports

Hamad Abdulla AlMehyas

Chief Process Officer – National Health Insurance Company

12.35 - 13.00

Heike Lieb-Wilson

General Manager – Apparel Group

Davide Guzzetti

Managing Director – Tinext Middle East

Lunch Break

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