Win more customers and keep them happy with CRM software

Track and predict sales with centralized opportunity management

A CRM should work as the single source of truth for customer data for the company. In this way every employee and in particular sales representatives can rely on a solid customer knowledge and history to sell in a more efficient way, improving their productivity. On the other hand, the company will benefit from a structured and consistent way of managing leads and opportunities. Thanks to advanced forecasting features, companies will also be able to predict sales and revenues accordingly. 

Serve your customers better with case management and customer support features

CRM solutions are also used to better serve customers across multiple channels. By leveraging customer information stored in the CRM, companies can fully manage customer service requests in a more personal and efficient way. Customer support representatives can also share their knowledge in a single place to provide quick and relevant responsive and resolve cases faster.

CRM integration with other systems

To fully deliver on the promise of a 360 customer view, CRM solutions must be integrated with all the other corporate functions that interact with customers, like marketing and ecommerce. Tinext can help in making sense of your ecosystem of solutions making sure they talk to each other in a meaningful way.

Working with the best CRM software

Tinext partners with some of the leading CRM and can flexibly advise based on your needs. We work with:
 

• Salesforce Sales Cloud
• Salesforce Service Cloud